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TheyDo Agent vs Sumus

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

TheyDo Agent compared with Sumus
DetailTheyDo Agent logo TheyDo AgentSumus logo Sumus
What it doesAI agent grounded in customer journey context for enterprise CX operations AI teammates for work and life, available 24/7
StageEstablished Not given
Founded2016 Not given
Based inNL Not given
Pricing modelNot given Freemium
PricingTrial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront. Free: 1,000 credits per month, up to 3 members, up to 10 AI teammates, no credit card required. Plus: $24/month or $240/year, 3,600 credits per month, up to 25 members, up to 300 AI teammates, detailed usage reports, optional monthly credit add-ons. Extra credits: $20/month for 4,000 extra credits (
Key features
  • Ask in plain language and receive answers grounded in customer journeys
  • Surfaces insights and identifies where friction is accumulating
  • Generates executive briefs, sprint inputs and stakeholder reports
  • Cites sources for every claim with specific journey steps and research pieces
  • Aligns business KPIs and voice of customer data to customer journeys
  • Skills framework for standardized, repeatable AI tasks
  • Role-based access controls and enterprise security
  • No data sharing with third-party AI providers
  • TheyDo MCP for integration with external AI systems
  • Multiple AI models in one chat (Claude, GPT-6, Grok, Gemini, DeepSeek)
  • AI teammates collaborate and divide work automatically
  • Shared conversations with people and AI agents
  • Integration with existing tools (Google Sheets, calendars)
  • Pre-built AI Employees for work roles
  • Cross-model review and verification
  • Works 24/7 in browser
  • Separate work and life spaces
  • Invite family, friends, and teammates to collaborate
  • No separate AI model subscriptions required
What makes it different
  • Every answer cites sources and cannot hallucinate because it only reasons over your data
  • Turns raw transcripts and notes into structured journey insights in minutes instead of weeks
  • Role-based permissions ensure agent respects workspace access controls
  • AI teammates work together in one chat to complete tasks instead of one-to-one AI responses
  • Access all major AI models (Claude, GPT, Grok, Gemini, DeepSeek) in one place without separate subscriptions
  • AI agents automatically divide work, assign tasks, and deliver finished results
  • Works with existing tools without moving data or creating new workspaces
  • Designed for both solo work and team collaboration with friends, family, or coworkers
Community votes00
DR (Domain Rating by Ahrefs)63 no change since last check30 +1 (up) since last check
Trust Flow (Majestic)191
Citation Flow (Majestic)3918
Referring domains (Majestic)59978

4 details filled in for both companies.

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