AI agent grounded in customer journey context for enterprise CX operations
AI agents for specific business functions that rehearse tasks as test runs before execution
Stage
Established
Not given
Founded
2016
Not given
Based in
NL
DE
Pricing model
Not given
Paid
Pricing
Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
Roles range from € 99 to € 499 per month excluding VAT, with included monthly tasks varying by role: Administrative Assistant and Association Secretary at € 99/mo (40-45 tasks); Secretary at € 109/mo (50 tasks); Process Documentation and Planner at € 129/mo (15-40 tasks); Customer Service at € 229/m
Key features
Ask in plain language and receive answers grounded in customer journeys
Surfaces insights and identifies where friction is accumulating
Generates executive briefs, sprint inputs and stakeholder reports
Cites sources for every claim with specific journey steps and research pieces
Aligns business KPIs and voice of customer data to customer journeys
Skills framework for standardized, repeatable AI tasks
Role-based access controls and enterprise security
No data sharing with third-party AI providers
TheyDo MCP for integration with external AI systems
Pre-built roles from a catalogue (31 roles)
Fingerprint verification on approval (SHA-256)
Full audit trail of proposals, test runs and approvals
Integration with 12+ pre-connected services
Custom REST API and MCP server connections
Servers in Germany within EU
AI Act compliance file (limited risk classification)
What makes it different
Every answer cites sources and cannot hallucinate because it only reasons over your data
Turns raw transcripts and notes into structured journey insights in minutes instead of weeks
TheyDo Agent
Stilops