| What it does | AI agent grounded in customer journey context for enterprise CX operations
| Communication infrastructure for AI agents
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| Stage | Established
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| Founded | 2016
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| Based in | NL
| US
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| Pricing model | Not given
| Freemium
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| Pricing | Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
| Free plan: 1 connected account, 25 actions a day (50 with card on file), no card required. Pay as you go: $9 per connected account per month with 1,000 actions per account included, then $5 per 1,000 additional actions, $4 per 1,000 above 100,000 and $3 per 1,000 above 1,000,000 in a month.
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| Key features | - Ask in plain language and receive answers grounded in customer journeys
- Surfaces insights and identifies where friction is accumulating
- Generates executive briefs, sprint inputs and stakeholder reports
- Cites sources for every claim with specific journey steps and research pieces
- Aligns business KPIs and voice of customer data to customer journeys
- Skills framework for standardized, repeatable AI tasks
- Role-based access controls and enterprise security
- No data sharing with third-party AI providers
- TheyDo MCP for integration with external AI systems
| - One inbox for multiple channels (Instagram, WhatsApp, LinkedIn, Messenger, TikTok)
- Scheduled messages with local time and working hours control
- Auto-replies and routines triggered by keywords or time
- Comment-to-DM and comment reply handling
- Hand-over conversations to team members
- Pause and approval controls for all sending
- Follow-ups that stop when recipient replies
- Daily limits, natural pacing and warm-up for new accounts
- Post and schedule publishing on Instagram and LinkedIn
- Multi-account management with per-account limits
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| What makes it different | - Every answer cites sources and cannot hallucinate because it only reasons over your data
- Turns raw transcripts and notes into structured journey insights in minutes instead of weeks
- Role-based permissions ensure agent respects workspace access controls
| - Integrates with any AI agent (Claude, ChatGPT, Grok, Cursor, Codex) without requiring code
- Automatically enforces platform safety limits to reduce account restriction risk
- Full user control with drafts, pause and team hand-over options
- Free plan with no card required and no end date
- Supports AI-driven lead generation and customer support workflows
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 63 ● no change since last check | 2 ● no change since last check |
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| Trust Flow (Majestic) | 19 | 4 |
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| Citation Flow (Majestic) | 39 | 22 |
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| Referring domains (Majestic) | 599 | 16 |
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