AI agent grounded in customer journey context for enterprise CX operations
An AI agent research tool that reads forums, papers, filings and markets to answer questions with sources
Stage
Established
Startup
Founded
2016
2024
Based in
NL
US
Pricing model
Not given
Freemium
Pricing
Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
Free for non-commercial use (subject to capacity); queries cost a fraction of a cent to a few cents for commercial use
Key features
Ask in plain language and receive answers grounded in customer journeys
Surfaces insights and identifies where friction is accumulating
Generates executive briefs, sprint inputs and stakeholder reports
Cites sources for every claim with specific journey steps and research pieces
Aligns business KPIs and voice of customer data to customer journeys
Skills framework for standardized, repeatable AI tasks
Role-based access controls and enterprise security
No data sharing with third-party AI providers
TheyDo MCP for integration with external AI systems
Integration with ChatGPT and Claude via MCP protocol
Complex query execution including phrase matching, time windows and joins
Two-minute setup with no code required
Live schema and data freshness information
HTTP API for developers without MCP clients
Support for Claude Code, Codex, Cursor and other MCP clients
Results with source citations and links
What makes it different
Every answer cites sources and cannot hallucinate because it only reasons over your data
Turns raw transcripts and notes into structured journey insights in minutes instead of weeks
TheyDo Agent
Scry