AI agent grounded in customer journey context for enterprise CX operations
Proof of what an AI agent was allowed to do, and what it then did
Stage
Established
Startup
Founded
2016
2026
Based in
NL
Not given
Pricing model
Not given
Open source
Pricing
Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
Not given
Key features
Ask in plain language and receive answers grounded in customer journeys
Surfaces insights and identifies where friction is accumulating
Generates executive briefs, sprint inputs and stakeholder reports
Cites sources for every claim with specific journey steps and research pieces
Aligns business KPIs and voice of customer data to customer journeys
Skills framework for standardized, repeatable AI tasks
Role-based access controls and enterprise security
No data sharing with third-party AI providers
TheyDo MCP for integration with external AI systems
Signed permissions with passkey authentication
Receipts for each agent action with signatures
Free checker tool to verify compliance
Quantum-safe signatures (Ed25519 and ML-DSA-87)
Permission narrowing for helper agents
Permission cancellation with signed acknowledgement
JavaScript and Python libraries
LangChain and Pydantic AI middleware
What makes it different
Every answer cites sources and cannot hallucinate because it only reasons over your data
Turns raw transcripts and notes into structured journey insights in minutes instead of weeks
TheyDo Agent
Provared