AI agent grounded in customer journey context for enterprise CX operations
Your own team of AI bots, on a canvas
Stage
Established
MVP
Founded
2016
Not given
Based in
NL
PT
Pricing model
Not given
Free
Pricing
Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
Free. No subscription required. Your bots run on the Claude or ChatGPT plans you already have, or on API keys you pay the providers directly. Built-in Mac voices cost nothing; other voices require your own ElevenLabs, Fish Audio or xAI key paid to those providers.
Key features
Ask in plain language and receive answers grounded in customer journeys
Surfaces insights and identifies where friction is accumulating
Generates executive briefs, sprint inputs and stakeholder reports
Cites sources for every claim with specific journey steps and research pieces
Aligns business KPIs and voice of customer data to customer journeys
Skills framework for standardized, repeatable AI tasks
Role-based access controls and enterprise security
No data sharing with third-party AI providers
TheyDo MCP for integration with external AI systems
Run multiple AI agents simultaneously on one canvas
Granular approval controls from Ask to Full access
Schedule jobs to run on recurring dates or calendar triggers
Voice interaction with bots
Support for Claude Code, Codex, Cursor, Grok and other agents
Usage tracking and cost estimation per bot
Secure keychain-based login management
What makes it different
Every answer cites sources and cannot hallucinate because it only reasons over your data
Turns raw transcripts and notes into structured journey insights in minutes instead of weeks
TheyDo Agent
Orbit