AI agent grounded in customer journey context for enterprise CX operations
Design, build, and deploy AI agents with no coding required
Stage
Established
Not given
Founded
2016
Not given
Based in
NL
Not given
Pricing model
Not given
Freemium
Pricing
Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
Free plan: One agent with 1,000 runs per month. Individual plan: $20/month with unlimited agents and runs per month. Business plan: Custom pricing tailored for teams.
Key features
Ask in plain language and receive answers grounded in customer journeys
Surfaces insights and identifies where friction is accumulating
Generates executive briefs, sprint inputs and stakeholder reports
Cites sources for every claim with specific journey steps and research pieces
Aligns business KPIs and voice of customer data to customer journeys
Skills framework for standardized, repeatable AI tasks
Role-based access controls and enterprise security
No data sharing with third-party AI providers
TheyDo MCP for integration with external AI systems
No-code visual builder for designing AI agents
Access to 200+ AI models via Service Router
Integration with 1,000+ business applications
Custom JavaScript and Python functions
Multiple deployment options including web apps, autonomous agents, browser extensions
Email-triggered agents and webhook/API endpoints
SOC 2 Type II and GDPR compliant
Self-hosting options available
100+ pre-built templates
Average build time of 15 minutes to an hour
What makes it different
Every answer cites sources and cannot hallucinate because it only reasons over your data
Turns raw transcripts and notes into structured journey insights in minutes instead of weeks