AI agent grounded in customer journey context for enterprise CX operations
An AI workforce that runs on your machines
Stage
Established
MVP
Founded
2016
Not given
Based in
NL
US
Pricing model
Not given
Freemium
Pricing
Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
Free: $0/mo (1 agent, 10k API calls/mo). Starter: $9/mo (2 agents, additional agents $7 each). Pro: $29/mo (5 agents, additional agents $5 each). Business: $99/mo (25 agents, additional agents $3 each). Agentic OS early access is free while in beta.
Key features
Ask in plain language and receive answers grounded in customer journeys
Surfaces insights and identifies where friction is accumulating
Generates executive briefs, sprint inputs and stakeholder reports
Cites sources for every claim with specific journey steps and research pieces
Aligns business KPIs and voice of customer data to customer journeys
Skills framework for standardized, repeatable AI tasks
Role-based access controls and enterprise security
No data sharing with third-party AI providers
TheyDo MCP for integration with external AI systems
Command Center shows goals, plans, and shipped work with pull request integration
Agent runs on your own hardware with persistent, stoppable execution
Signed, tamper-evident receipts for all memory access
Encrypted Vault for private information sealed in browser before upload
Trust score from 0 to 1000 based on verifiable activity
Verified badge eligibility for published agents
MCP tools for building and publishing custom agent capabilities
JavaScript and Python SDKs with auto-instrumentation for tracking
Cryptographic verification that instructions come from your workspace
Full memory export with no vendor lock-in
What makes it different
Every answer cites sources and cannot hallucinate because it only reasons over your data
Turns raw transcripts and notes into structured journey insights in minutes instead of weeks