| What it does | AI agent grounded in customer journey context for enterprise CX operations
| Visual AI workflow automation platform where you build on a canvas, run AI on your own provider key, and keep human approval where it matters
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| Stage | Established
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| Founded | 2016
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| Based in | NL
| US
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| Pricing model | Not given
| Freemium
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| Pricing | Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
| Free plan: build up to 3 draft workflows, Dry Run on sample data, no live runs. Basic $39/mo: 15 workflows, 3 seats, schedules every 15 minutes. Pro $119/mo: 25 workflows, 5 seats, schedules every 5 minutes. Business $237/mo: 60 workflows, 10 seats, schedules every 2 minutes. Elite $514/mo: 100 work
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| Key features | - Ask in plain language and receive answers grounded in customer journeys
- Surfaces insights and identifies where friction is accumulating
- Generates executive briefs, sprint inputs and stakeholder reports
- Cites sources for every claim with specific journey steps and research pieces
- Aligns business KPIs and voice of customer data to customer journeys
- Skills framework for standardized, repeatable AI tasks
- Role-based access controls and enterprise security
- No data sharing with third-party AI providers
- TheyDo MCP for integration with external AI systems
| - Visual canvas workflow builder with drag-and-drop interface
- Dry Run testing with simulated AI and app calls, no cost or side effects
- Human Review step and Review Queue on every plan
- Support for 15 AI providers on your own key
- 72 app integrations including Slack, HubSpot, Salesforce, Notion, Airtable
- 16+ step types including AI agents, routers, loops, validators, error handlers, HTTP requests
- Schedule workflows from every minute to one-time triggers
- REST API and webhook support with step-by-step run tracing
- Pre-built AI agents marketplace with 219 agents across 30 industries
- Encrypted connection credentials and AI keys at rest
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| What makes it different | - Every answer cites sources and cannot hallucinate because it only reasons over your data
- Turns raw transcripts and notes into structured journey insights in minutes instead of weeks
- Role-based permissions ensure agent respects workspace access controls
| - Bring your own AI key from 15 providers and pay at cost with zero markup
- Human approval step built into every plan to keep people in control
- Dry Run testing for free with no AI cost or side effects before running live
- Flat pricing by workflows and seats, never per task or run
- 30-day money-back guarantee on first payment of any paid plan
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 63 ● no change since last check | 25 ● no change since last check |
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| Trust Flow (Majestic) | 19 | 4 |
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| Citation Flow (Majestic) | 39 | 10 |
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| Referring domains (Majestic) | 599 | 1 |
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TheyDo Agent
Fluxo Flow