AI agent grounded in customer journey context for enterprise CX operations
Powerful, flexible, and human-sounding AI voice agents for enterprise call automation
Stage
Established
Startup
Founded
2016
2025
Based in
NL
IN
Pricing model
Not given
Freemium
Pricing
Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
Usage-based: $0.07-$0.31 per minute for AI voice agents, $0.002+ per message for AI chat agents. Components: Voice infrastructure $0.055/min, Text-to-speech $0.015/min (varies by provider), Language models $0.003-$0.160/min, Telephony $0.015/min. Monthly subscriptions: Phone number $2/month, Concurr
Key features
Ask in plain language and receive answers grounded in customer journeys
Surfaces insights and identifies where friction is accumulating
Generates executive briefs, sprint inputs and stakeholder reports
Cites sources for every claim with specific journey steps and research pieces
Aligns business KPIs and voice of customer data to customer journeys
Skills framework for standardized, repeatable AI tasks
Role-based access controls and enterprise security
No data sharing with third-party AI providers
TheyDo MCP for integration with external AI systems
Real-time voice orchestration with concurrent call handling at scale
No-code visual agent builder with drag-and-drop workflows
LLM-powered simulation testing for edge-case validation
Real-time CRM integration and data synchronization
Pre-built agent templates for 22 industries
Multilingual support in 42+ languages
HIPAA and GDPR compliance with data residency options
Enterprise-grade infrastructure with 99.99% uptime and 6-region deployment
Unified call analytics and sentiment tracking dashboard
Outcome-based pricing for qualified leads and booked appointments
What makes it different
Every answer cites sources and cannot hallucinate because it only reasons over your data
Turns raw transcripts and notes into structured journey insights in minutes instead of weeks
TheyDo Agent
Finn