AI agent grounded in customer journey context for enterprise CX operations
Structured AI decision support through multiple independent perspectives
Stage
Established
Not given
Founded
2016
Not given
Based in
NL
Not given
Pricing model
Not given
Paid
Pricing
Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
Essential: €9 (4 AI perspectives); Consilium: €19 (8 AI perspectives); Grand Consilium: €29 (12 AI perspectives). Prepaid packages available: Essential packages of 5 for €39 or 10 for €69; Consilium packages of 5 for €69 or 10 for €129; Grand Consilium packages of 5 for €99 or 10 for €179. Each pric
Key features
Ask in plain language and receive answers grounded in customer journeys
Surfaces insights and identifies where friction is accumulating
Generates executive briefs, sprint inputs and stakeholder reports
Cites sources for every claim with specific journey steps and research pieces
Aligns business KPIs and voice of customer data to customer journeys
Skills framework for standardized, repeatable AI tasks
Role-based access controls and enterprise security
No data sharing with third-party AI providers
TheyDo MCP for integration with external AI systems
Multiple independent AI perspectives analyze the same question
Anonymous cross-checking of AI answers
Structured Decision Brief with recommendation and risks
Three analysis levels: Essential (4), Consilium (8), Grand Consilium (12) perspectives
Support for 42 languages
Automatic masking of personal and identifying data
Zero Data Retention requirement from AI providers
One follow-up question included per report
What makes it different
Every answer cites sources and cannot hallucinate because it only reasons over your data
Turns raw transcripts and notes into structured journey insights in minutes instead of weeks
TheyDo Agent
Expert Consilium