AI agent grounded in customer journey context for enterprise CX operations
AI agent API and CLI for HR management operations
Stage
Established
Not given
Founded
2016
Not given
Based in
NL
TR
Pricing model
Not given
Not given
Pricing
Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
Not given
Key features
Ask in plain language and receive answers grounded in customer journeys
Surfaces insights and identifies where friction is accumulating
Generates executive briefs, sprint inputs and stakeholder reports
Cites sources for every claim with specific journey steps and research pieces
Aligns business KPIs and voice of customer data to customer journeys
Skills framework for standardized, repeatable AI tasks
Role-based access controls and enterprise security
No data sharing with third-party AI providers
TheyDo MCP for integration with external AI systems
277 API commands across 25 modules covering leave, payroll, shifts, equipment, expenses and recruitment
empuno CLI - single file with no dependencies, Node.js 18+
Direct HTTP requests with Bearer token authentication
Automatic command catalog generation from panel features
Rate limiting of 240 requests/minute and 6000 requests/hour per API key
Full audit logging of all write operations
Multipart file upload support for documents
Scope-based permissions matching panel user roles
11 AI assistant commands for CV analysis, document and email generation
Integration with Claude, ChatGPT and custom AI agents
What makes it different
Every answer cites sources and cannot hallucinate because it only reasons over your data
Turns raw transcripts and notes into structured journey insights in minutes instead of weeks
TheyDo Agent
empuno