AI agent grounded in customer journey context for enterprise CX operations
The AI assistant who gets work done, before it slips
Stage
Established
Not given
Founded
2016
Not given
Based in
NL
Not given
Pricing model
Not given
Freemium
Pricing
Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
Free plan with up to $50 in free credits; Individual plan $25/month including 5,000 credits per month; Team plan with custom pricing.
Key features
Ask in plain language and receive answers grounded in customer journeys
Surfaces insights and identifies where friction is accumulating
Generates executive briefs, sprint inputs and stakeholder reports
Cites sources for every claim with specific journey steps and research pieces
Aligns business KPIs and voice of customer data to customer journeys
Skills framework for standardized, repeatable AI tasks
Role-based access controls and enterprise security
No data sharing with third-party AI providers
TheyDo MCP for integration with external AI systems
Drafts email replies in your voice
Prepares meeting briefs automatically
Captures and tracks commitments
Updates CRM automatically
Connects to 100+ tools including Gmail, Slack, and HubSpot
Learns work patterns without workflow setup
Morning and evening digests of what needs attention
Surfaces forgotten follow-ups and open loops
What makes it different
Every answer cites sources and cannot hallucinate because it only reasons over your data
Turns raw transcripts and notes into structured journey insights in minutes instead of weeks
TheyDo Agent
Demi