AI agent grounded in customer journey context for enterprise CX operations
Amazon marketplace data for AI agents
Stage
Established
MVP
Founded
2016
Not given
Based in
NL
HK
Pricing model
Not given
Free
Pricing
Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
Free plan with 20,000 credits per month during beta. No credit card required.
Key features
Ask in plain language and receive answers grounded in customer journeys
Surfaces insights and identifies where friction is accumulating
Generates executive briefs, sprint inputs and stakeholder reports
Cites sources for every claim with specific journey steps and research pieces
Aligns business KPIs and voice of customer data to customer journeys
Skills framework for standardized, repeatable AI tasks
Role-based access controls and enterprise security
No data sharing with third-party AI providers
TheyDo MCP for integration with external AI systems
Category insight and market trends
ASIN and product performance data
Keyword demand and competition metrics
Ranking and traffic analysis
Price segment analysis
MCP connection to AI assistants
Multi-marketplace support
44 data tools
Credits-based billing system
Historical trend comparison
What makes it different
Every answer cites sources and cannot hallucinate because it only reasons over your data
Turns raw transcripts and notes into structured journey insights in minutes instead of weeks
TheyDo Agent
Datrace