AI agent grounded in customer journey context for enterprise CX operations
AI intelligence layer that gives AI assistants governed access to live business data
Stage
Established
Startup
Founded
2016
2025
Based in
NL
US
Pricing model
Not given
Free trial
Pricing
Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
Solo $29.95/month (1 user), Team $109.95/month (5 users), Business $189.95/month (10 users). Additional users on Business plan: $9.95 each. All plans include all 40+ connectors, ChatGPT/Claude/Perplexity integration, source-cited answers, and live retrieval. Custom enterprise plans available with SS
Key features
Ask in plain language and receive answers grounded in customer journeys
Surfaces insights and identifies where friction is accumulating
Generates executive briefs, sprint inputs and stakeholder reports
Cites sources for every claim with specific journey steps and research pieces
Aligns business KPIs and voice of customer data to customer journeys
Skills framework for standardized, repeatable AI tasks
Role-based access controls and enterprise security
No data sharing with third-party AI providers
TheyDo MCP for integration with external AI systems
AI intelligence layer for business data with cross-source reasoning across multiple connected business systems
Source-cited answers with links to the originating record
Read-only connectors with explicit safety annotations on control-plane tools
Plain English questions without dashboards required
150+ pre-built expert skills that run for your questions
Metrics validation against consistent KPI definitions
Audit-logged queries with SOC 2 alignment
Works with ChatGPT, Claude, Perplexity, and Slack
Direct MCP does not retain raw customer files or full connector response payloads
What makes it different
Every answer cites sources and cannot hallucinate because it only reasons over your data
Turns raw transcripts and notes into structured journey insights in minutes instead of weeks