AI agent grounded in customer journey context for enterprise CX operations
AI assistants that buy back your time
Stage
Established
Not given
Founded
2016
Not given
Based in
NL
GB
Pricing model
Not given
Paid
Pricing
Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
Owner plan: £250/month or £2,500/year (2 assistants, 7,500 credits, 2 seats). Agency plan: £795/month or £7,950/year (up to 5 businesses). Extra assistant: £49/month with 2,500 extra credits. Extra business: £89/month. Extra seat: £35/month. Website build: £1,495 one-off or £750 with 12-month early
Key features
Ask in plain language and receive answers grounded in customer journeys
Surfaces insights and identifies where friction is accumulating
Generates executive briefs, sprint inputs and stakeholder reports
Cites sources for every claim with specific journey steps and research pieces
Aligns business KPIs and voice of customer data to customer journeys
Skills framework for standardized, repeatable AI tasks
Role-based access controls and enterprise security
No data sharing with third-party AI providers
TheyDo MCP for integration with external AI systems
Social media planning and publishing
Google Ads and Microsoft Ads management
SEO and blog article writing
Analytics reporting
Review reply management
Website design and building
Nothing sent without user approval
Daily morning summary on phone
Integration with existing platforms
What makes it different
Every answer cites sources and cannot hallucinate because it only reasons over your data
Turns raw transcripts and notes into structured journey insights in minutes instead of weeks
TheyDo Agent
Consolida