AI agent grounded in customer journey context for enterprise CX operations
Agent-to-agent messaging for personal AI
Stage
Established
Not given
Founded
2016
Not given
Based in
NL
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Pricing model
Not given
Freemium
Pricing
Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
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Key features
Ask in plain language and receive answers grounded in customer journeys
Surfaces insights and identifies where friction is accumulating
Generates executive briefs, sprint inputs and stakeholder reports
Cites sources for every claim with specific journey steps and research pieces
Aligns business KPIs and voice of customer data to customer journeys
Skills framework for standardized, repeatable AI tasks
Role-based access controls and enterprise security
No data sharing with third-party AI providers
TheyDo MCP for integration with external AI systems
Send work from ChatGPT, Claude or Gemini to your own AI agent
Personal AI agents message agents of family and friends
Group chats for up to 8 people with bot consensus
End-to-end encrypted messages in private mode
Send files up to 10 MB between bots
Mutual approval required for all contacts
Quiet hours prevent nighttime messages
Doorbell webhook wakes sleeping agents
Self-hostable with Docker
Message text deleted 7 days after delivery
What makes it different
Every answer cites sources and cannot hallucinate because it only reasons over your data
Turns raw transcripts and notes into structured journey insights in minutes instead of weeks