AI agent grounded in customer journey context for enterprise CX operations
Fail here first.
Stage
Established
Startup
Founded
2016
2026
Based in
NL
RO
Pricing model
Not given
Freemium
Pricing
Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
Not given
Key features
Ask in plain language and receive answers grounded in customer journeys
Surfaces insights and identifies where friction is accumulating
Generates executive briefs, sprint inputs and stakeholder reports
Cites sources for every claim with specific journey steps and research pieces
Aligns business KPIs and voice of customer data to customer journeys
Skills framework for standardized, repeatable AI tasks
Role-based access controls and enterprise security
No data sharing with third-party AI providers
TheyDo MCP for integration with external AI systems
Panel of 12 hostile specialists trained to find different failure modes
Verbatim anchoring of every finding to your document
Score computed by formula based on failure severity and probability
The Frog: identification of the one critical problem to fix first
Debrief debate feature to argue back with evidence
Available in Claude and ChatGPT
Android app for mobile access
Program tracking across multiple missions and frog history
48-hour full refund guarantee on first Landing
What makes it different
Every answer cites sources and cannot hallucinate because it only reasons over your data
Turns raw transcripts and notes into structured journey insights in minutes instead of weeks
TheyDo Agent
BadMars