AI agent grounded in customer journey context for enterprise CX operations
A control room for Claude Code agents
Stage
Established
MVP
Founded
2016
Not given
Based in
NL
Not given
Pricing model
Not given
Open source
Pricing
Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
Free. The code is on GitHub under Apache 2.0. A future hosted team office feature will be paid.
Key features
Ask in plain language and receive answers grounded in customer journeys
Surfaces insights and identifies where friction is accumulating
Generates executive briefs, sprint inputs and stakeholder reports
Cites sources for every claim with specific journey steps and research pieces
Aligns business KPIs and voice of customer data to customer journeys
Skills framework for standardized, repeatable AI tasks
Role-based access controls and enterprise security
No data sharing with third-party AI providers
TheyDo MCP for integration with external AI systems
Multi-agent monitoring from a single screen
Real-time status visualization with color-coded states
Tool approval and command authorization
Team workflows with task handoffs
In-conversation steering without window switching
System notifications for approval requests
Local-only architecture with no data leaving machine
Auto-deny protection for undecided requests
Integration with existing Claude subscription
What makes it different
Every answer cites sources and cannot hallucinate because it only reasons over your data
Turns raw transcripts and notes into structured journey insights in minutes instead of weeks
TheyDo Agent
airoom