AI agent grounded in customer journey context for enterprise CX operations
Self-hosted personal AI agent for working professionals that handles email, calendar, files and tasks with a one-time license
Stage
Established
Not given
Founded
2016
Not given
Based in
NL
CA
Pricing model
Not given
Free trial
Pricing
Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
AIDA Self-Hosted: CAD $197 one-time license (founding price for first 50 seats, then $397). Autafy Setup service: $697 CAD one-time. Custom Automation builds: from $497 CAD. 7-day free trial available with no credit card required.
Key features
Ask in plain language and receive answers grounded in customer journeys
Surfaces insights and identifies where friction is accumulating
Generates executive briefs, sprint inputs and stakeholder reports
Cites sources for every claim with specific journey steps and research pieces
Aligns business KPIs and voice of customer data to customer journeys
Skills framework for standardized, repeatable AI tasks
Role-based access controls and enterprise security
No data sharing with third-party AI providers
TheyDo MCP for integration with external AI systems
Inbox triage with scheduled monitoring and customizable urgency filtering
Email management with read, send, summarize and search capabilities for Gmail and Outlook
Calendar and scheduling with event creation, availability checking and daily briefings
File and document search, read and summarization in Google Drive and Microsoft OneDrive
Task management for Google Tasks and Microsoft To Do
Custom AI skills for business processes like quoting and client onboarding
Scheduled cron jobs and recurring automations including morning briefings and weekly reports
Persistent memory across conversations with episodic recall of past events
Access via WhatsApp, Telegram, Discord, web chat and desktop PWA
Support for 20+ built-in tools and MCP server extensions
What makes it different
Every answer cites sources and cannot hallucinate because it only reasons over your data
Turns raw transcripts and notes into structured journey insights in minutes instead of weeks
TheyDo Agent
AIDA by Autafy