AI agent grounded in customer journey context for enterprise CX operations
Build and run AI agents, teams and workflows without code
Stage
Established
Not given
Founded
2016
Not given
Based in
NL
BE
Pricing model
Not given
Freemium
Pricing
Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
Community: free forever on your own server. Personal: €20/month billed yearly (€240/year) or €24/month billed monthly. Pro: €40.83/month billed yearly (€490/year) or €49/month billed monthly. Business: €165.83/month billed yearly (€1,990/year) or €199/month billed monthly. Enterprise: on quote. All
Key features
Ask in plain language and receive answers grounded in customer journeys
Surfaces insights and identifies where friction is accumulating
Generates executive briefs, sprint inputs and stakeholder reports
Cites sources for every claim with specific journey steps and research pieces
Aligns business KPIs and voice of customer data to customer journeys
Skills framework for standardized, repeatable AI tasks
Role-based access controls and enterprise security
No data sharing with third-party AI providers
TheyDo MCP for integration with external AI systems
Create workflows with conditions, loops, and human approvals
AI Assistant builds teams from natural language descriptions
Knowledge bases and data tables for agent memory
Prompt Studio for testing and improving agent instructions
VibeApps for conversational user interfaces
Support for multiple AI providers
Community edition runs on your own server with Docker
Hosted cloud workspaces with no installation required
What makes it different
Every answer cites sources and cannot hallucinate because it only reasons over your data
Turns raw transcripts and notes into structured journey insights in minutes instead of weeks
TheyDo Agent
Agentivity™