AI agent grounded in customer journey context for enterprise CX operations
Like having a real-life personal assistant.
Stage
Established
Not given
Founded
2016
Not given
Based in
NL
Not given
Pricing model
Not given
Paid
Pricing
Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
Personal $30/month with $20 usage and 100 GB storage; Plus $50/month with $40 usage and 250 GB storage; Power $90/month with $80 usage and 500 GB storage; Max $170/month with $160 usage and 1 TB storage; Use your own AI key $10/month with 100 GB storage. Extra storage available at $2/month per 100 G
Key features
Ask in plain language and receive answers grounded in customer journeys
Surfaces insights and identifies where friction is accumulating
Generates executive briefs, sprint inputs and stakeholder reports
Cites sources for every claim with specific journey steps and research pieces
Aligns business KPIs and voice of customer data to customer journeys
Skills framework for standardized, repeatable AI tasks
Role-based access controls and enterprise security
No data sharing with third-party AI providers
TheyDo MCP for integration with external AI systems
Real browser with ability to sign in, fill forms, and download files
Persistent memory notebook that learns your preferences
Text message interface for mobile communication
Live meeting notes from microphone, meeting tabs, or Bee wearable
Purchase approval system with Link payments up to $500
Multi-channel organization for different life areas
Sentinel security checkpoint for API keys and saved passwords
What makes it different
Every answer cites sources and cannot hallucinate because it only reasons over your data
Turns raw transcripts and notes into structured journey insights in minutes instead of weeks
TheyDo Agent
1Helm