AI agents for contact centers that handle inbound calls, outbound campaigns, and customer conversations
Bespoke agentic AI platform that builds advanced unified intelligence tailored to your business
Stage
Not given
Not given
Founded
Not given
2022
Based in
US
IN
Pricing model
Paid
Contact for pricing
Pricing
From $399 a month based on call volume, plus a one-time setup fee for building, testing and launching the agent. SMS add-on: $20 per month per workspace.
Not given
Key features
Inbound voice agents answering calls 24/7 in English and Spanish
Outbound call and SMS campaigns with contact list or API triggering
AI SMS agent for text replies and campaigns
Web chat widget for customer conversations
Knowledge base integration and tool connections
Call transfer to team members based on custom rules
Call recording, transcription, summary and analytics
Multi-workspace support for teams and BPOs
API, webhooks and MCP server integration
AI-powered chatbot with conversational AI
AI-Native CRM unifying sales, marketing, finance and operations
Multi-channel contact centre with unified dashboard
Real-time dashboards for ticket monitoring
Campaign management across multiple channels
AI agents executing across every business function
Rapid deployment in under 48 hours
Integration with existing systems without coding
What makes it different
Agents built and tested by Telvana team with customer input before going live
Live deployment in days, not months
Opt-in design lets callers choose AI without forced routing
Resolves customer requests directly rather than just routing calls
Complete call visibility with recordings, transcripts and analytics on every call
Bespoke solutions tailored to individual business DNA rather than generic tools
Deep integration with business expertise and continuous learning
Partnership approach with six-stage co-evolution process
Enterprise-level AI priced for SMBs with ROI in under three months
Focus on elevating people rather than replacing them
Telvana
Worktual