AI agents for contact centers that handle inbound calls, outbound campaigns, and customer conversations
AI-powered requirements elicitation platform for project discovery
Stage
Not given
Startup
Founded
Not given
2026
Based in
US
AU
Pricing model
Paid
Not given
Pricing
From $399 a month based on call volume, plus a one-time setup fee for building, testing and launching the agent. SMS add-on: $20 per month per workspace.
Essentials: $500 per month (25 interviews, 1 Project Lead, 1 Delegate). Professional: $2,000 per month (200 interviews, 3 Project Leads, 9 Delegates). Enterprise: Tailored pricing available upon enquiry.
Key features
Inbound voice agents answering calls 24/7 in English and Spanish
Outbound call and SMS campaigns with contact list or API triggering
AI SMS agent for text replies and campaigns
Web chat widget for customer conversations
Knowledge base integration and tool connections
Call transfer to team members based on custom rules
Call recording, transcription, summary and analytics
Multi-workspace support for teams and BPOs
API, webhooks and MCP server integration
Asynchronous stakeholder interviews
Conflict highlighting and perspective mapping
Real-time stakeholder clarification
Current-state process flow generation
Role-based access control
What makes it different
Agents built and tested by Telvana team with customer input before going live
Live deployment in days, not months
Opt-in design lets callers choose AI without forced routing
Resolves customer requests directly rather than just routing calls
Complete call visibility with recordings, transcripts and analytics on every call
Reduces workshop scheduling delays by conducting interviews asynchronously before meetings
Clarifies ambiguous stakeholder input in real-time unlike traditional surveys
Designed by practicing business analysts for real project delivery challenges
Telvana
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