| What it does | AI agents for contact centers that handle inbound calls, outbound campaigns, and customer conversations
| AI voice agents that work 24/7 to revolutionize productivity while keeping every interaction on-brand, on-tone, and unmistakably human.
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| Stage | Not given
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| Founded | Not given
| 2023
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| Based in | US
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| Pricing model | Paid
| Freemium
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| Pricing | From $399 a month based on call volume, plus a one-time setup fee for building, testing and launching the agent. SMS add-on: $20 per month per workspace.
| Free plan: 1 agent, 100 minutes of talk time, no credit card. Starter: $99/month (1 agent, 500 minutes/month, $0.12/min overage). Growth: $249/month (5 agents, 2,000 minutes/month, $0.10/min overage). Platform: $499/month (20 agents, 8,000 minutes/month, $0.08/min overage). Enterprise: Custom pricin
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| Key features | - Inbound voice agents answering calls 24/7 in English and Spanish
- Outbound call and SMS campaigns with contact list or API triggering
- AI SMS agent for text replies and campaigns
- Web chat widget for customer conversations
- Knowledge base integration and tool connections
- Call transfer to team members based on custom rules
- Call recording, transcription, summary and analytics
- Multi-workspace support for teams and BPOs
- API, webhooks and MCP server integration
| - Automatically built from website URL in 60 seconds
- Omnichannel: voice calls, SMS, WhatsApp, web chat, email, Messenger, Telegram
- 29 languages with automatic detection and mid-conversation switching
- HIPAA-compliant with BAA, encryption, and PHI redaction
- Integration with Dentrix, ServiceTitan, Clio, NexHealth, Opera Cloud, Mindbody, and REST API v2
- Continuous improvement with call analysis and automatic knowledge base updates
- Pre-built compliance rules for 15 industries
- Real-time call analytics and structured data extraction
- MCP server support for AI-native platforms like Claude and Cursor
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| What makes it different | - Agents built and tested by Telvana team with customer input before going live
- Live deployment in days, not months
- Opt-in design lets callers choose AI without forced routing
- Resolves customer requests directly rather than just routing calls
- Complete call visibility with recordings, transcripts and analytics on every call
| - Reads your website and automatically builds your agent with system prompt and knowledge base—no manual setup or prompt engineering needed
- One agent operates across all channels (voice, SMS, WhatsApp, email, chat) with the same personality and memory
- Gets smarter from your own calls with automatic gap detection and knowledge base updates
- Pre-built for 15 specific industries with built-in compliance, terminology, and integration defaults
- You pay only for work done, not idle time—traditional staff costs per minute regardless of call volume
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 13 ▲ +1 (up) since last check | 34 ● no change since last check |
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| Trust Flow (Majestic) | 13 | 6 |
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| Citation Flow (Majestic) | 25 | 15 |
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| Referring domains (Majestic) | 33 | 62 |
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Telvana
Workforce Wave