AI agents for contact centers that handle inbound calls, outbound campaigns, and customer conversations
AI phone agents with integrated audio understanding, model routing, and voice optimization
Stage
Not given
Not given
Founded
Not given
Not given
Based in
US
US
Pricing model
Paid
Paid
Pricing
From $399 a month based on call volume, plus a one-time setup fee for building, testing and launching the agent. SMS add-on: $20 per month per workspace.
Cost-plus pricing: customers pay vendor list prices for models and voice plus hosting (15% of vendor costs, 0.5¢ to 2¢ per minute) plus company margin (17-25%). Lean calls cost from 2.0¢/min (1.18¢ vendors + 0.50¢ hosting + 0.35¢ margin). Receptionist calls cost 4.7¢/min (3.36¢ vendors + 0.50¢ hosti
Key features
Inbound voice agents answering calls 24/7 in English and Spanish
Outbound call and SMS campaigns with contact list or API triggering
AI SMS agent for text replies and campaigns
Web chat widget for customer conversations
Knowledge base integration and tool connections
Call transfer to team members based on custom rules
Call recording, transcription, summary and analytics
Multi-workspace support for teams and BPOs
API, webhooks and MCP server integration
Multi-model architecture running multiple transcription and language models per call
Zeus AI agent that builds, tests and tunes voice agents automatically
Simulated call testing before live deployment
Live call monitoring and observability
A/B testing and automated fix suggestions
Integration wizard for CRM, VoIP and business software
Client portals for managing multiple agents
Knowledge base integration for agent grounding
Outbound campaigns with CSV upload and scheduling
What makes it different
Agents built and tested by Telvana team with customer input before going live
Live deployment in days, not months
Opt-in design lets callers choose AI without forced routing
Resolves customer requests directly rather than just routing calls
Complete call visibility with recordings, transcripts and analytics on every call
Cost-plus pricing with no margin markup pass-through when vendor prices drop
Fully agentic Zeus AI that handles entire lifecycle from creation to optimization
Multi-model architecture for superior audio understanding vs 3-step pipelines
Starts at 2¢/min, cheaper than competitors and call center labor
Telvana
ThunderPhone