AI agents for contact centers that handle inbound calls, outbound campaigns, and customer conversations
AI agents for specific business functions that rehearse tasks as test runs before execution
Stage
Not given
Not given
Founded
Not given
Not given
Based in
US
DE
Pricing model
Paid
Paid
Pricing
From $399 a month based on call volume, plus a one-time setup fee for building, testing and launching the agent. SMS add-on: $20 per month per workspace.
Roles range from € 99 to € 499 per month excluding VAT, with included monthly tasks varying by role: Administrative Assistant and Association Secretary at € 99/mo (40-45 tasks); Secretary at € 109/mo (50 tasks); Process Documentation and Planner at € 129/mo (15-40 tasks); Customer Service at € 229/m
Key features
Inbound voice agents answering calls 24/7 in English and Spanish
Outbound call and SMS campaigns with contact list or API triggering
AI SMS agent for text replies and campaigns
Web chat widget for customer conversations
Knowledge base integration and tool connections
Call transfer to team members based on custom rules
Call recording, transcription, summary and analytics
Multi-workspace support for teams and BPOs
API, webhooks and MCP server integration
Pre-built roles from a catalogue (31 roles)
Fingerprint verification on approval (SHA-256)
Full audit trail of proposals, test runs and approvals
Integration with 12+ pre-connected services
Custom REST API and MCP server connections
Servers in Germany within EU
AI Act compliance file (limited risk classification)
What makes it different
Agents built and tested by Telvana team with customer input before going live
Live deployment in days, not months
Opt-in design lets callers choose AI without forced routing
Resolves customer requests directly rather than just routing calls
Complete call visibility with recordings, transcripts and analytics on every call
Test runs show actual outcomes with no side effects before real execution
No automatic approvals—every proposal requires explicit human approval
Approved test run and execution count together as one task, not two
Declined proposals are free and don't count against quota
Telvana
Stilops