| What it does | AI agents for contact centers that handle inbound calls, outbound campaigns, and customer conversations
| Real-time steering and guardrails for AI agents
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| Stage | Not given
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| Founded | Not given
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| Based in | US
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| Pricing model | Paid
| Freemium
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| Pricing | From $399 a month based on call volume, plus a one-time setup fee for building, testing and launching the agent. SMS add-on: $20 per month per workspace.
| Team: Free per organization, unlimited users, 200 session-hours per month. Enterprise and Gateway: Custom pricing, billed annually.
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| Key features | - Inbound voice agents answering calls 24/7 in English and Spanish
- Outbound call and SMS campaigns with contact list or API triggering
- AI SMS agent for text replies and campaigns
- Web chat widget for customer conversations
- Knowledge base integration and tool connections
- Call transfer to team members based on custom rules
- Call recording, transcription, summary and analytics
- Multi-workspace support for teams and BPOs
- API, webhooks and MCP server integration
| - Reads every tool call agents make and blocks unsafe ones before they run
- Catches stalled and runaway sessions while they run
- Steers agents back when they go past what was asked
- Tracks every session's tokens against usual usage
- Stops credential and data leaks before they leave the machine
- Inventories all agents, MCP servers and skills in use
- Blocks dangerous calls before they run in agent hooks and at the gateway
- Sends every finding to Slack, webhook or SIEM
- Verifies each agent's identity before access
- Keeps audit-grade masked records of every action and decision
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| What makes it different | - Agents built and tested by Telvana team with customer input before going live
- Live deployment in days, not months
- Opt-in design lets callers choose AI without forced routing
- Resolves customer requests directly rather than just routing calls
- Complete call visibility with recordings, transcripts and analytics on every call
| - Works with Claude Code, Codex, Cursor, Devin and more
- Runs on your machines, gateways and in the cloud
- Active steering corrects or stops drifting runs
- One policy applied across all MCP servers, plugins and skills
- Continuously monitors components for known vulnerabilities
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 13 ▲ +1 (up) since last check | 3 ▲ +2 (up) since last check |
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| Trust Flow (Majestic) | 13 | 13 |
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| Citation Flow (Majestic) | 25 | 25 |
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| Referring domains (Majestic) | 33 | 23 |
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Telvana
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