AI agents for contact centers that handle inbound calls, outbound campaigns, and customer conversations
Managed agent runtime with durable sessions and tools for building applications
Stage
Not given
Not given
Founded
Not given
Not given
Based in
US
Not given
Pricing model
Paid
Freemium
Pricing
From $399 a month based on call volume, plus a one-time setup fee for building, testing and launching the agent. SMS add-on: $20 per month per workspace.
Personal: Free tier with daily free usage and pay-as-you-go credits. Pro: $20/mo. Team: $20/seat/mo. Enterprise: Custom pricing. Compute: $0.10/hr while active, $0 when idle.
Key features
Inbound voice agents answering calls 24/7 in English and Spanish
Outbound call and SMS campaigns with contact list or API triggering
AI SMS agent for text replies and campaigns
Web chat widget for customer conversations
Knowledge base integration and tool connections
Call transfer to team members based on custom rules
Call recording, transcription, summary and analytics
Multi-workspace support for teams and BPOs
API, webhooks and MCP server integration
Managed agent runtime with durable sessions
Dynamic workflows with model-generated JavaScript
Execution tracing through Langfuse
Web search capability
Decision tool with choice, score and questions
MCP and HTTP integrations
Scheduled agents with recurring or one-time execution
Platform connections for existing accounts
Line-item task receipts showing all costs
Support for multiple model providers
What makes it different
Agents built and tested by Telvana team with customer input before going live
Live deployment in days, not months
Opt-in design lets callers choose AI without forced routing
Resolves customer requests directly rather than just routing calls
Complete call visibility with recordings, transcripts and analytics on every call
Transparent per-task pricing with detailed itemized receipts showing every dollar
Flexible model payment: bring your own key, subscription, or pay at-cost rates
Usage-based billing separate from subscription plans