AI agents for contact centers that handle inbound calls, outbound campaigns, and customer conversations
Proof of what an AI agent was allowed to do, and what it then did
Stage
Not given
Startup
Founded
Not given
2026
Based in
US
Not given
Pricing model
Paid
Open source
Pricing
From $399 a month based on call volume, plus a one-time setup fee for building, testing and launching the agent. SMS add-on: $20 per month per workspace.
Not given
Key features
Inbound voice agents answering calls 24/7 in English and Spanish
Outbound call and SMS campaigns with contact list or API triggering
AI SMS agent for text replies and campaigns
Web chat widget for customer conversations
Knowledge base integration and tool connections
Call transfer to team members based on custom rules
Call recording, transcription, summary and analytics
Multi-workspace support for teams and BPOs
API, webhooks and MCP server integration
Signed permissions with passkey authentication
Receipts for each agent action with signatures
Free checker tool to verify compliance
Quantum-safe signatures (Ed25519 and ML-DSA-87)
Permission narrowing for helper agents
Permission cancellation with signed acknowledgement
JavaScript and Python libraries
LangChain and Pydantic AI middleware
What makes it different
Agents built and tested by Telvana team with customer input before going live
Live deployment in days, not months
Opt-in design lets callers choose AI without forced routing
Resolves customer requests directly rather than just routing calls
Complete call visibility with recordings, transcripts and analytics on every call
Only open-source project combining machine-checkable limits, permission narrowing for helpers, and signed permission cancellation
Built entirely from published standards with no hand-made components
Free and no dependencies, sends nothing anywhere or holds money
Distinguishes between record integrity and whether agent stayed within permission
All published versions stay available for backward compatibility
Telvana
Provared