AI agents for contact centers that handle inbound calls, outbound campaigns, and customer conversations
A simple and universal swarm intelligence engine
Stage
Not given
Not given
Founded
Not given
Not given
Based in
US
Not given
Pricing model
Paid
Freemium
Pricing
From $399 a month based on call volume, plus a one-time setup fee for building, testing and launching the agent. SMS add-on: $20 per month per workspace.
Starter: $7.50/month (monthly) or $9/month (annual); Pro: $15.83/month (monthly) or $19/month (annual); Premium: $40.83/month (monthly) or $49/month (annual). Annual plans save 17%.
Key features
Inbound voice agents answering calls 24/7 in English and Spanish
Outbound call and SMS campaigns with contact list or API triggering
AI SMS agent for text replies and campaigns
Web chat widget for customer conversations
Knowledge base integration and tool connections
Call transfer to team members based on custom rules
Call recording, transcription, summary and analytics
Multi-workspace support for teams and BPOs
API, webhooks and MCP server integration
Upload PDF, Markdown, and text documents to seed simulations
Convert source material into ontology and graph structure
Run parallel simulations with up to 1 million agents per run
Generate prediction reports with key risks and confidence signals
Deep interaction through ReportAgent or direct character interviews
Dual-surface simulation across Twitter and Reddit style channels
Follow-up questions in the same workspace for continued analysis
Build executable scenarios for public opinion, market, policy, and narrative use cases
What makes it different
Agents built and tested by Telvana team with customer input before going live
Live deployment in days, not months
Opt-in design lets callers choose AI without forced routing
Resolves customer requests directly rather than just routing calls
Complete call visibility with recordings, transcripts and analytics on every call
Inspectable AI forecasts treated as exploratory hypotheses before operational decisions
Review simulations before upload with the Forecast Explorer gallery
Graph-native simulation that exposes actor incentives, narrative spread, and reaction chains
Templates and guides for recurring scenario types like crises and product launches
Keeps judgment with humans on scenario boundaries and high-stakes operating calls
Telvana