AI agents for contact centers that handle inbound calls, outbound campaigns, and customer conversations
AI agents that automate complex workflows with autonomous decision-making and zero human involvement
Stage
Not given
Established
Founded
Not given
2020
Based in
US
US
Pricing model
Paid
Contact for pricing
Pricing
From $399 a month based on call volume, plus a one-time setup fee for building, testing and launching the agent. SMS add-on: $20 per month per workspace.
Not given
Key features
Inbound voice agents answering calls 24/7 in English and Spanish
Outbound call and SMS campaigns with contact list or API triggering
AI SMS agent for text replies and campaigns
Web chat widget for customer conversations
Knowledge base integration and tool connections
Call transfer to team members based on custom rules
Call recording, transcription, summary and analytics
Multi-workspace support for teams and BPOs
API, webhooks and MCP server integration
Autonomous process automation with zero human intervention
AI-powered reasoning and decision-making
Data transformation and smart field mappings
Intelligent PDF processing and data extraction
Self-healing workflows with error handling
Virtual machine-based scalability
Daily automated testing and proactive issue detection
Detailed automation logs and monitoring
Adaptive intelligence that responds to app changes
What makes it different
Agents built and tested by Telvana team with customer input before going live
Live deployment in days, not months
Opt-in design lets callers choose AI without forced routing
Resolves customer requests directly rather than just routing calls
Complete call visibility with recordings, transcripts and analytics on every call
Industry-leading 12-week deployment time
80%+ automation coverage for complex RCM workflows
90%+ automation accuracy without manual rules
Runs autonomously 24/7 on virtual machines at unlimited scale
Telvana
Magical