AI agents for contact centers that handle inbound calls, outbound campaigns, and customer conversations
Human-in-the-loop approval for AI agents
Stage
Not given
Not given
Founded
Not given
Not given
Based in
US
Not given
Pricing model
Paid
Free
Pricing
From $399 a month based on call volume, plus a one-time setup fee for building, testing and launching the agent. SMS add-on: $20 per month per workspace.
Free forever with all features included
Key features
Inbound voice agents answering calls 24/7 in English and Spanish
Outbound call and SMS campaigns with contact list or API triggering
AI SMS agent for text replies and campaigns
Web chat widget for customer conversations
Knowledge base integration and tool connections
Call transfer to team members based on custom rules
Call recording, transcription, summary and analytics
Multi-workspace support for teams and BPOs
API, webhooks and MCP server integration
Alerts on iPhone and Android with answer buttons
Phone call escalation for high and critical alerts
Breaks through silent mode and Do Not Disturb
Attachments and notes on every alert
Broadcast to a channel with one person taking ownership
See who acted and who ignored alerts
Answer buttons set by you or your AI
Callback webhooks to return answers to your code
Setup via pasted prompt or API key-free send link
Integration with AI frameworks, automation platforms and HTTP API
What makes it different
Agents built and tested by Telvana team with customer input before going live
Live deployment in days, not months
Opt-in design lets callers choose AI without forced routing
Resolves customer requests directly rather than just routing calls
Complete call visibility with recordings, transcripts and analytics on every call
Full-volume alerts that interrupt even when phone is silenced
No SDK, API key or card required to start
Free forever with every feature for every team member
Escalates to phone calls for critical alerts that go unanswered
Works with existing AI agents, workflows and monitoring tools
Telvana
M91