AI agents for contact centers that handle inbound calls, outbound campaigns, and customer conversations
Governed AI agents for any system, pre-built for IT, HR, SAP, Salesforce and finance
Stage
Not given
Startup
Founded
Not given
2026
Based in
US
IN
Pricing model
Paid
Contact for pricing
Pricing
From $399 a month based on call volume, plus a one-time setup fee for building, testing and launching the agent. SMS add-on: $20 per month per workspace.
Not given
Key features
Inbound voice agents answering calls 24/7 in English and Spanish
Outbound call and SMS campaigns with contact list or API triggering
AI SMS agent for text replies and campaigns
Web chat widget for customer conversations
Knowledge base integration and tool connections
Call transfer to team members based on custom rules
Call recording, transcription, summary and analytics
Multi-workspace support for teams and BPOs
API, webhooks and MCP server integration
Pre-built agents for IT service, HR, SAP, Salesforce and finance
Approval-based control for all write operations
Support for multiple AI models with fallback chains
50 built-in connectors plus MCP, OpenAPI, OData and SQL support
Self-hosted or managed hosting options
Per-agent and per-team spend budgets
Rules-based argument validation with guardrails
What makes it different
Agents built and tested by Telvana team with customer input before going live
Live deployment in days, not months
Opt-in design lets callers choose AI without forced routing
Resolves customer requests directly rather than just routing calls
Complete call visibility with recordings, transcripts and analytics on every call
Works within SAP's API Policy via direct APIs or SAP Integration Suite MCP gateway
Every agent controlled by a single unified governance platform
Telvana
Liyagent