AI agents for contact centers that handle inbound calls, outbound campaigns, and customer conversations
Spend control for AI agents
Stage
Not given
Not given
Founded
Not given
Not given
Based in
US
Not given
Pricing model
Paid
Paid
Pricing
From $399 a month based on call volume, plus a one-time setup fee for building, testing and launching the agent. SMS add-on: $20 per month per workspace.
Starter $11/month for 1 user and up to 3 devices with spend caps, kill switch, loop detection, 30 days of history and email alerts. Pro $22/month for up to 5 members and 10 devices with everything in Starter plus Slack and Discord alerts, shared team budgets, 1 year of history and invoice reconcilia
Key features
Inbound voice agents answering calls 24/7 in English and Spanish
Outbound call and SMS campaigns with contact list or API triggering
AI SMS agent for text replies and campaigns
Web chat widget for customer conversations
Knowledge base integration and tool connections
Call transfer to team members based on custom rules
Call recording, transcription, summary and analytics
Multi-workspace support for teams and BPOs
API, webhooks and MCP server integration
Loop detection to catch runaway agents
What makes it different
Agents built and tested by Telvana team with customer input before going live
Live deployment in days, not months
Opt-in design lets callers choose AI without forced routing
Resolves customer requests directly rather than just routing calls
Complete call visibility with recordings, transcripts and analytics on every call
Local by default with provider keys staying on your machine
Cost reserved before requests reach the provider to prevent overages
Works offline with local caps and kill switch continuing to function
Supports multiple models and providers including Claude, OpenAI and Anthropic
Team controls with scoped device access and shared budgets
Telvana
Leash