| What it does | AI agents for contact centers that handle inbound calls, outbound campaigns, and customer conversations
| A Claude Desktop extension and plugin that convenes a council with ChatGPT and Gemini for independent AI positions, votes, and recorded dissent
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| Stage | Not given
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| Founded | Not given
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| Based in | US
| DE
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| Pricing model | Paid
| Paid
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| Pricing | From $399 a month based on call volume, plus a one-time setup fee for building, testing and launching the agent. SMS add-on: $20 per month per workspace.
| One-time purchase for Claude Desktop and Claude Code. Usage costs paid directly to OpenAI and Google: $0.02–$0.15 per council decision depending on effort tier and input size; image generation $0.05–$0.20 per call.
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| Key features | - Inbound voice agents answering calls 24/7 in English and Spanish
- Outbound call and SMS campaigns with contact list or API triggering
- AI SMS agent for text replies and campaigns
- Web chat widget for customer conversations
- Knowledge base integration and tool connections
- Call transfer to team members based on custom rules
- Call recording, transcription, summary and analytics
- Multi-workspace support for teams and BPOs
- API, webhooks and MCP server integration
| - Three independent AI positions on questions
- Majority voting with dissent recorded
- Budget guard with daily spending limit
- Integrates ChatGPT, Gemini, and Claude
- Runs on Claude Desktop (macOS, Windows) and Claude Code
- Uses own API keys with secure OS storage
- Nine specialized tools for different decision types
- Two-round cap and domain tie-break for consensus
- Failure handling and 345 tests
- Plain-language interface requiring no developer skills
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| What makes it different | - Agents built and tested by Telvana team with customer input before going live
- Live deployment in days, not months
- Opt-in design lets callers choose AI without forced routing
- Resolves customer requests directly rather than just routing calls
- Complete call visibility with recordings, transcripts and analytics on every call
| - Three independent AI models vote together with dissent kept on record, avoiding single-model bias
- Budget guard prevents runaway bills with daily ceiling and worst-case cost reserving
- Uses your own API keys stored securely locally, no server or data transmission
- One-time purchase model with no subscription or ongoing fees
- Works directly in Claude without developer skills
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 13 ▲ +1 (up) since last check | 12 ▲ +10 (up) since last check |
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| Trust Flow (Majestic) | 13 | 1 |
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| Citation Flow (Majestic) | 25 | 21 |
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| Referring domains (Majestic) | 33 | 3 |
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Telvana
Kirat