| What it does | AI agents for contact centers that handle inbound calls, outbound campaigns, and customer conversations
| Deploy autonomous AI agents across WhatsApp, Voice, ChatGPT and more to discover buyers, recover carts, upsell, and drive revenue on autopilot.
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| Stage | Not given
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| Founded | Not given
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| Based in | US
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| Pricing model | Paid
| Freemium
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| Pricing | From $399 a month based on call volume, plus a one-time setup fee for building, testing and launching the agent. SMS add-on: $20 per month per workspace.
| Free plan with 50 AI replies per month on web chat; Essential $39/month for 500 AI replies across unlimited channels; Plus $99/month for 1,500 AI replies (most popular); Pro $199/month for 3,500 AI replies; Max $399/month for 7,500 AI replies. All paid plans include unlimited team members, AI agents
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| Key features | - Inbound voice agents answering calls 24/7 in English and Spanish
- Outbound call and SMS campaigns with contact list or API triggering
- AI SMS agent for text replies and campaigns
- Web chat widget for customer conversations
- Knowledge base integration and tool connections
- Call transfer to team members based on custom rules
- Call recording, transcription, summary and analytics
- Multi-workspace support for teams and BPOs
- API, webhooks and MCP server integration
| - AI-powered WhatsApp and social campaigns with audience research and segmentation
- Conversational product discovery across ChatGPT, Claude, WhatsApp and other AI assistants
- AI voice agents for COD confirmation reducing return rates up to 35%
- End-to-end customer support resolving exchanges, refunds and tracking without human intervention
- Unified inbox for WhatsApp, Instagram, email and voice with auto-routing workflows
- Brand voice training to maintain consistent tone and policies across responses
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| What makes it different | - Agents built and tested by Telvana team with customer input before going live
- Live deployment in days, not months
- Opt-in design lets callers choose AI without forced routing
- Resolves customer requests directly rather than just routing calls
- Complete call visibility with recordings, transcripts and analytics on every call
| - Autonomous agents work across every customer channel with no human intervention required
- Live in minutes with pre-built AI already trained on e-commerce operations
- Single platform replaces support team, marketing stack and CRM
- AI sells through customer conversations without requiring website visits
- Proven metrics: 85% AI resolution rate, 99% CSAT, 3.2x higher conversion in discovery
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| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | 13 ▲ +1 (up) since last check | 44 ▼ −1 (down) since last check |
| Trust Flow (Majestic) | 13 | 5 |
| Citation Flow (Majestic) | 25 | 22 |
| Referring domains (Majestic) | 33 | 28 |