| What it does | AI agents for contact centers that handle inbound calls, outbound campaigns, and customer conversations
| AI Agent for Enterprise — Automate, Scale & Grow
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| Stage | Not given
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| Founded | Not given
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| Based in | US
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| Pricing model | Paid
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| Pricing | From $399 a month based on call volume, plus a one-time setup fee for building, testing and launching the agent. SMS add-on: $20 per month per workspace.
| Lite: $122/year or $174/month (1000 text credits/month, 400 image credits/month); Pro: $245/year or $348/month (2500 text credits/month, 1000 image credits/month); Max: $495/year or $708/month (5000 text credits/month, 2000 image credits/month). Annual plans save 30%.
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| Key features | - Inbound voice agents answering calls 24/7 in English and Spanish
- Outbound call and SMS campaigns with contact list or API triggering
- AI SMS agent for text replies and campaigns
- Web chat widget for customer conversations
- Knowledge base integration and tool connections
- Call transfer to team members based on custom rules
- Call recording, transcription, summary and analytics
- Multi-workspace support for teams and BPOs
- API, webhooks and MCP server integration
| - Autonomous agents working 24/7 handling complex business tasks, data analysis, content creation, and customer interactions
- Multi-model intelligence using GPT, Claude, Gemini, and private models
- Visual drag-and-drop workflow designer requiring no coding
- Cross-system integration with ERP, CRM, Shopify and other enterprise systems
- Human-in-the-loop approval checkpoints for critical enterprise decisions
- Native integration with Feishu and DingTalk collaboration workspaces
- Enterprise SSO and single sign-on support for secure frictionless access
- Role-based access control for granular team and role permissions
- SOC 2, GDPR and industry-specific compliance standards
- Private infrastructure deployment for maximum data security and control
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| What makes it different | - Agents built and tested by Telvana team with customer input before going live
- Live deployment in days, not months
- Opt-in design lets callers choose AI without forced routing
- Resolves customer requests directly rather than just routing calls
- Complete call visibility with recordings, transcripts and analytics on every call
| - Drive 10× efficiency gains in content creation, customer service, and operational decision-making
- Certified Feishu and DingTalk service provider with deep native integration
- Pre-configured industry-specific deployments for e-commerce, manufacturing, content creation and global trade
- Reduce support costs by 50% and boost e-commerce sales by 35%
- Reduce processing time from 3 days to 4 hours for global trade workflows
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 13 ▲ +1 (up) since last check | 13 ● no change since last check |
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| Trust Flow (Majestic) | 13 | 5 |
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| Citation Flow (Majestic) | 25 | 23 |
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| Referring domains (Majestic) | 33 | 35 |
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Telvana
FlowSpark