AI agents for contact centers that handle inbound calls, outbound campaigns, and customer conversations
The duplex speech model for outbound sales calls
Stage
Not given
Not given
Founded
Not given
Not given
Based in
US
Not given
Pricing model
Paid
Paid
Pricing
From $399 a month based on call volume, plus a one-time setup fee for building, testing and launching the agent. SMS add-on: $20 per month per workspace.
Not given
Key features
Inbound voice agents answering calls 24/7 in English and Spanish
Outbound call and SMS campaigns with contact list or API triggering
AI SMS agent for text replies and campaigns
Web chat widget for customer conversations
Knowledge base integration and tool connections
Call transfer to team members based on custom rules
Call recording, transcription, summary and analytics
Multi-workspace support for teams and BPOs
API, webhooks and MCP server integration
Listens while it speaks
Reasons over speech, not text
Replies in 350 ms
Mirrors prospect's tone and pace
Runs discovery instead of reading scripts
Handles objections
Runs in your own cloud VPC
Inspect every turn in text and audio
Improves over time through fine-tuning
Define workflow, tools and personality
What makes it different
Agents built and tested by Telvana team with customer input before going live
Live deployment in days, not months
Opt-in design lets callers choose AI without forced routing
Resolves customer requests directly rather than just routing calls
Complete call visibility with recordings, transcripts and analytics on every call
Duplex architecture listens and speaks simultaneously, not turn-based
Handles interruptions and background noise naturally
Telvana
Familiar