AI agents for contact centers that handle inbound calls, outbound campaigns, and customer conversations
Structured AI decision support through multiple independent perspectives
Stage
Not given
Not given
Founded
Not given
Not given
Based in
US
Not given
Pricing model
Paid
Paid
Pricing
From $399 a month based on call volume, plus a one-time setup fee for building, testing and launching the agent. SMS add-on: $20 per month per workspace.
Essential: €9 (4 AI perspectives); Consilium: €19 (8 AI perspectives); Grand Consilium: €29 (12 AI perspectives). Prepaid packages available: Essential packages of 5 for €39 or 10 for €69; Consilium packages of 5 for €69 or 10 for €129; Grand Consilium packages of 5 for €99 or 10 for €179. Each pric
Key features
Inbound voice agents answering calls 24/7 in English and Spanish
Outbound call and SMS campaigns with contact list or API triggering
AI SMS agent for text replies and campaigns
Web chat widget for customer conversations
Knowledge base integration and tool connections
Call transfer to team members based on custom rules
Call recording, transcription, summary and analytics
Multi-workspace support for teams and BPOs
API, webhooks and MCP server integration
Multiple independent AI perspectives analyze the same question
Anonymous cross-checking of AI answers
Structured Decision Brief with recommendation and risks
Three analysis levels: Essential (4), Consilium (8), Grand Consilium (12) perspectives
Support for 42 languages
Automatic masking of personal and identifying data
Zero Data Retention requirement from AI providers
One follow-up question included per report
What makes it different
Agents built and tested by Telvana team with customer input before going live
Live deployment in days, not months
Opt-in design lets callers choose AI without forced routing
Resolves customer requests directly rather than just routing calls
Complete call visibility with recordings, transcripts and analytics on every call
Anonymous ranking ensures quality of arguments over model reputation
Structured decision report rather than raw AI text
Data confidentiality with Zero Data Retention built in
Telvana
Expert Consilium