AI agents for contact centers that handle inbound calls, outbound campaigns, and customer conversations
Portable context for terminal coding agents
Stage
Not given
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Founded
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Based in
US
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Pricing model
Paid
Open source
Pricing
From $399 a month based on call volume, plus a one-time setup fee for building, testing and launching the agent. SMS add-on: $20 per month per workspace.
Not given
Key features
Inbound voice agents answering calls 24/7 in English and Spanish
Outbound call and SMS campaigns with contact list or API triggering
AI SMS agent for text replies and campaigns
Web chat widget for customer conversations
Knowledge base integration and tool connections
Call transfer to team members based on custom rules
Call recording, transcription, summary and analytics
Multi-workspace support for teams and BPOs
API, webhooks and MCP server integration
Context Ledger for curating admitted instructions, files and memory
Deterministic context admission before model processing
Workflows with Mother agent team design and checking
Love Spot drawing board with Matilda companion
Desktop app with theme customization
Support for GPT, Claude and Gemini models
Terminal and desktop app sharing state
Portable context for terminal coding agents
What makes it different
Agents built and tested by Telvana team with customer input before going live
Live deployment in days, not months
Opt-in design lets callers choose AI without forced routing
Resolves customer requests directly rather than just routing calls
Complete call visibility with recordings, transcripts and analytics on every call
Deterministic context admission ensures agents see processed context before model receives it
Context Ledger provides transparent curation of agent inputs
Mother agent orchestrates multi-agent workflows with checking and merged results