| What it does | AI agents for contact centers that handle inbound calls, outbound campaigns, and customer conversations
| AI agents for alert triage and threat hunting
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| Stage | Not given
| Not given
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| Founded | Not given
| 2022
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| Based in | US
| US
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| Pricing model | Paid
| Paid
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| Pricing | From $399 a month based on call volume, plus a one-time setup fee for building, testing and launching the agent. SMS add-on: $20 per month per workspace.
| Annual subscription starting at $36,000/year per AI SOC Analyst, which includes up to 4,000 investigations per year, unlimited users, 80+ integrations, and threat intelligence. Enterprise and MSSP custom pricing available.
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| Key features | - Inbound voice agents answering calls 24/7 in English and Spanish
- Outbound call and SMS campaigns with contact list or API triggering
- AI SMS agent for text replies and campaigns
- Web chat widget for customer conversations
- Knowledge base integration and tool connections
- Call transfer to team members based on custom rules
- Call recording, transcription, summary and analytics
- Multi-workspace support for teams and BPOs
- API, webhooks and MCP server integration
| - Alert investigation across SIEM, EDR, cloud, and identity tools
- Autonomous threat hunting with hypothesis-driven searches
- Integration with 90+ security tools via API
- 24/7 continuous security operations
- Threat intelligence feeds and enrichment
- Decision-ready investigation reports with evidence
- Custom workflow configuration for enterprise organizations
- Multiple hunt types including emerging threats and ATT&CK techniques
- EU data residency option
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| What makes it different | - Agents built and tested by Telvana team with customer input before going live
- Live deployment in days, not months
- Opt-in design lets callers choose AI without forced routing
- Resolves customer requests directly rather than just routing calls
- Complete call visibility with recordings, transcripts and analytics on every call
| - 5x faster mean time to response (MTTR)
- 85% reduction in manual alert investigation effort
- Maintains continuous 24/7 SOC coverage without team scaling
- Transparent, auditable AI investigations with glass-box reasoning
- Operates in closed loop with multiple AI agents without human prompting
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 13 ▲ +1 (up) since last check | 56 ▲ +1 (up) since last check |
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| Trust Flow (Majestic) | 13 | 15 |
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| Citation Flow (Majestic) | 25 | 39 |
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| Referring domains (Majestic) | 33 | 751 |
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Telvana
Dropzone AI