| What it does | AI agents for contact centers that handle inbound calls, outbound campaigns, and customer conversations
| Turn AI conversations into searchable documentation that every AI tool can access and remember
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| Stage | Not given
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| Founded | Not given
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| Based in | US
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| Pricing model | Paid
| Free trial
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| Pricing | From $399 a month based on call volume, plus a one-time setup fee for building, testing and launching the agent. SMS add-on: $20 per month per workspace.
| Free trial: 15 uses, no credit card required. Monthly: US $12/month. Annual: US $120/year (US $10/month billed annually, saves US $24/year). Team: US $15/seat per month or US $150 per seat billed annually, 2-seat minimum.
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| Key features | - Inbound voice agents answering calls 24/7 in English and Spanish
- Outbound call and SMS campaigns with contact list or API triggering
- AI SMS agent for text replies and campaigns
- Web chat widget for customer conversations
- Knowledge base integration and tool connections
- Call transfer to team members based on custom rules
- Call recording, transcription, summary and analytics
- Multi-workspace support for teams and BPOs
- API, webhooks and MCP server integration
| - Distill conversations into structured documents with decisions, reasoning, and working results
- Share projects with team members with per-project access controls
- Write and edit documents in dashboard with Markdown support
- Enhance with AI to tidy rough drafts into clean formatted documents
- Export documents as Markdown via REST API or download anytime
- AI automatically saves conversations when reaching clear conclusions
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| What makes it different | - Agents built and tested by Telvana team with customer input before going live
- Live deployment in days, not months
- Opt-in design lets callers choose AI without forced routing
- Resolves customer requests directly rather than just routing calls
- Complete call visibility with recordings, transcripts and analytics on every call
| - Every AI tool accesses the same memory—Claude, ChatGPT, Cursor all read and write from one vendor-neutral space
- AI writes the documentation automatically, not manual note-taking
- No commands to learn—works naturally with plain language requests to your AI
- Keeps reasoning and decisions, removes noise and false starts
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| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | 13 ▲ +1 (up) since last check | 3 ▲ +1 (up) since last check |
| Trust Flow (Majestic) | 13 | 8 |
| Citation Flow (Majestic) | 25 | 26 |
| Referring domains (Majestic) | 33 | 23 |