AI agents for contact centers that handle inbound calls, outbound campaigns, and customer conversations
AI-powered platform that automates phone calls to insurance companies and healthcare providers
Stage
Not given
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Founded
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Based in
US
US
Pricing model
Paid
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Pricing
From $399 a month based on call volume, plus a one-time setup fee for building, testing and launching the agent. SMS add-on: $20 per month per workspace.
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Key features
Inbound voice agents answering calls 24/7 in English and Spanish
Outbound call and SMS campaigns with contact list or API triggering
AI SMS agent for text replies and campaigns
Web chat widget for customer conversations
Knowledge base integration and tool connections
Call transfer to team members based on custom rules
Call recording, transcription, summary and analytics
Multi-workspace support for teams and BPOs
API, webhooks and MCP server integration
Navigate IVR systems automatically
Wait on hold and conduct live conversations
Eligibility and benefit verification
Prior authorization requirement checks
Claim status inquiry and follow-up
HIPAA compliance monitoring
What makes it different
Agents built and tested by Telvana team with customer input before going live
Live deployment in days, not months
Opt-in design lets callers choose AI without forced routing
Resolves customer requests directly rather than just routing calls
Complete call visibility with recordings, transcripts and analytics on every call
Navigates IVRs and speaks with live representatives automatically
Telvana
Delfino AI