AI agents for contact centers that handle inbound calls, outbound campaigns, and customer conversations
Amazon marketplace data for AI agents
Stage
Not given
MVP
Founded
Not given
Not given
Based in
US
HK
Pricing model
Paid
Free
Pricing
From $399 a month based on call volume, plus a one-time setup fee for building, testing and launching the agent. SMS add-on: $20 per month per workspace.
Free plan with 20,000 credits per month during beta. No credit card required.
Key features
Inbound voice agents answering calls 24/7 in English and Spanish
Outbound call and SMS campaigns with contact list or API triggering
AI SMS agent for text replies and campaigns
Web chat widget for customer conversations
Knowledge base integration and tool connections
Call transfer to team members based on custom rules
Call recording, transcription, summary and analytics
Multi-workspace support for teams and BPOs
API, webhooks and MCP server integration
Category insight and market trends
ASIN and product performance data
Keyword demand and competition metrics
Ranking and traffic analysis
Price segment analysis
MCP connection to AI assistants
Multi-marketplace support
44 data tools
Credits-based billing system
Historical trend comparison
What makes it different
Agents built and tested by Telvana team with customer input before going live
Live deployment in days, not months
Opt-in design lets callers choose AI without forced routing
Resolves customer requests directly rather than just routing calls
Complete call visibility with recordings, transcripts and analytics on every call
Real Amazon data instead of estimates
Directly integrated with AI assistants via MCP
Covers 100 million products across multiple marketplaces
Telvana
Datrace