AI agents for contact centers that handle inbound calls, outbound campaigns, and customer conversations
AI assistant for workplace questions
Stage
Not given
Not given
Founded
Not given
Not given
Based in
US
US
Pricing model
Paid
Freemium
Pricing
From $399 a month based on call volume, plus a one-time setup fee for building, testing and launching the agent. SMS add-on: $20 per month per workspace.
Team Plan: $12 per seat per month or $10 per seat per month (paid yearly). Business Plan: $15 per seat per month or $12 per seat per month (paid yearly) with minimum 10 seats. Enterprise Plan: Contact us.
Key features
Inbound voice agents answering calls 24/7 in English and Spanish
Outbound call and SMS campaigns with contact list or API triggering
AI SMS agent for text replies and campaigns
Web chat widget for customer conversations
Knowledge base integration and tool connections
Call transfer to team members based on custom rules
Call recording, transcription, summary and analytics
Multi-workspace support for teams and BPOs
API, webhooks and MCP server integration
Real-time search across all company apps
Natural language question understanding
Source citations and knowledge base references
Custom AI bot creation for specific use cases
Slack and browser integration
Permission-based access control
Instant setup without data indexing
Multilingual support
Multiple LLM model options
Wide integration ecosystem
What makes it different
Agents built and tested by Telvana team with customer input before going live
Live deployment in days, not months
Opt-in design lets callers choose AI without forced routing
Resolves customer requests directly rather than just routing calls
Complete call visibility with recordings, transcripts and analytics on every call
No data duplication or indexing required for instant setup and maximum security
Customizable AI for every team and use case
Enterprise-grade security with minimal data handling
Telvana
Dashworks