AI agents for contact centers that handle inbound calls, outbound campaigns, and customer conversations
AI employees that handle repetitive customer conversations, sales, and support tasks through WhatsApp, Instagram, and phone calls
Stage
Not given
Not given
Founded
Not given
Not given
Based in
US
AR
Pricing model
Paid
Contact for pricing
Pricing
From $399 a month based on call volume, plus a one-time setup fee for building, testing and launching the agent. SMS add-on: $20 per month per workspace.
Not given
Key features
Inbound voice agents answering calls 24/7 in English and Spanish
Outbound call and SMS campaigns with contact list or API triggering
AI SMS agent for text replies and campaigns
Web chat widget for customer conversations
Knowledge base integration and tool connections
Call transfer to team members based on custom rules
Call recording, transcription, summary and analytics
Multi-workspace support for teams and BPOs
API, webhooks and MCP server integration
Multi-channel communication through WhatsApp, Instagram, and phone calls
CRM and spreadsheet integration with automatic data entry
Human escalation triggers for complex conversations
Continuous learning and improvement with each interaction
Customizable personality and tone reflecting brand values
Local language and cultural adaptation
Quick training and integration in days
Integration with multiple CRM and database systems
What makes it different
Agents built and tested by Telvana team with customer input before going live
Live deployment in days, not months
Opt-in design lets callers choose AI without forced routing
Resolves customer requests directly rather than just routing calls
Complete call visibility with recordings, transcripts and analytics on every call
Humanized AI that responds with empathy and knows when to escalate to human team members
Continuous learning and adaptation to business processes with each interaction
Personality-driven AI that maintains brand consistency across all channels
Specialized AI employees designed for specific business functions
Telvana
Darwin AI