AI agents for contact centers that handle inbound calls, outbound campaigns, and customer conversations
AI workflow automation platform
Stage
Not given
Not given
Founded
Not given
Not given
Based in
US
IN
Pricing model
Paid
Freemium
Pricing
From $399 a month based on call volume, plus a one-time setup fee for building, testing and launching the agent. SMS add-on: $20 per month per workspace.
Free Trial: $0 (one pre-built crew with your own model provider key). Starter: $39 per month. Pro: $99 per month. Business: $299 per month. Enterprise: Custom.
Key features
Inbound voice agents answering calls 24/7 in English and Spanish
Outbound call and SMS campaigns with contact list or API triggering
AI SMS agent for text replies and campaigns
Web chat widget for customer conversations
Knowledge base integration and tool connections
Call transfer to team members based on custom rules
Call recording, transcription, summary and analytics
Multi-workspace support for teams and BPOs
API, webhooks and MCP server integration
Workflow builder
Model steps for drafting and classifying
Tool steps to call connected accounts
Human approval for sends and deletes
Pre-built workflows
Integration connectors
Run history and error tracking
Custom crew design
Architect for building AI workforces
What makes it different
Agents built and tested by Telvana team with customer input before going live
Live deployment in days, not months
Opt-in design lets callers choose AI without forced routing
Resolves customer requests directly rather than just routing calls
Complete call visibility with recordings, transcripts and analytics on every call
Bring your own AI model provider key for crew execution
Human approval required for critical actions like sends and deletes
Telvana
CrewX24