Telvana vs Cassidy AI

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Telvana compared with Cassidy AI
Detail	Telvana	Cassidy AI
What it does	AI agents for contact centers that handle inbound calls, outbound campaigns, and customer conversations	Platform for building AI agents that scale to handle complex business processes
Stage	Not given	Not given
Founded	Not given	Not given
Based in	US	US
Pricing model	Paid	Not given
Pricing	From $399 a month based on call volume, plus a one-time setup fee for building, testing and launching the agent. SMS add-on: $20 per month per workspace.	Starter Plan: 3 seats, 1 workspace, 10,000 AI credits per month, 30,000 pages of storage (free trial available). Business Plan: Custom seats, workspaces, AI credits and storage with premium onboarding and support (contact for pricing).
Key features	Inbound voice agents answering calls 24/7 in English and Spanish Outbound call and SMS campaigns with contact list or API triggering AI SMS agent for text replies and campaigns Web chat widget for customer conversations Knowledge base integration and tool connections Call transfer to team members based on custom rules Call recording, transcription, summary and analytics Multi-workspace support for teams and BPOs API, webhooks and MCP server integration	No-code agent building with natural language interface Knowledge Base grounding automations in company data Multi-step workflows with conditional logic and error handling Deployment across 100+ integrations including Slack, Teams, and email Support for multiple AI models from OpenAI, Anthropic, and Google
What makes it different	Agents built and tested by Telvana team with customer input before going live Live deployment in days, not months Opt-in design lets callers choose AI without forced routing Resolves customer requests directly rather than just routing calls Complete call visibility with recordings, transcripts and analytics on every call	Built specifically for document-heavy, operationally complex enterprises with deep business context No-code platform enabling non-technical business teams to build and deploy without IT Dedicated solutions team partners to design, build and refine agents for real ROI Enterprise security with SOC 2, GDPR, HIPAA and CASA certification Hands-on phased adoption support from day one to full team ownership
Community votes	0	0
DR (Domain Rating by Ahrefs)	13 +1 (up) since last check	54 +1 (up) since last check
Trust Flow (Majestic)	13	13
Citation Flow (Majestic)	25	38
Referring domains (Majestic)	33	492

5 details filled in for both companies.

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