AI agents for contact centers that handle inbound calls, outbound campaigns, and customer conversations
Governed, coordinated AI agents for security operations
Stage
Not given
Not given
Founded
Not given
Not given
Based in
US
US
Pricing model
Paid
Not given
Pricing
From $399 a month based on call volume, plus a one-time setup fee for building, testing and launching the agent. SMS add-on: $20 per month per workspace.
Not given
Key features
Inbound voice agents answering calls 24/7 in English and Spanish
Outbound call and SMS campaigns with contact list or API triggering
AI SMS agent for text replies and campaigns
Web chat widget for customer conversations
Knowledge base integration and tool connections
Call transfer to team members based on custom rules
Call recording, transcription, summary and analytics
Multi-workspace support for teams and BPOs
API, webhooks and MCP server integration
Coordinated multi-agent workflows with shared context
Role-based and SME agents across security domains
Complete audit trails and policy-enforced RBAC
Alert triage and response across endpoint, identity, cloud
Incident investigation with hypothesis testing and case management
Context-aware vulnerability prioritization
Threat intelligence ingestion and analysis
Parallel threat hunting across endpoint, identity, network, cloud
142+ integrations and MCP support
Collaborative workbenches for human-agent oversight
What makes it different
Agents built and tested by Telvana team with customer input before going live
Live deployment in days, not months
Opt-in design lets callers choose AI without forced routing
Resolves customer requests directly rather than just routing calls
Complete call visibility with recordings, transcripts and analytics on every call
Governed workforce model with enforced policies and audit trails instead of isolated point agents
Coordinated multi-agent teams with shared context instead of brittle playbooks
Agents that understand organizational context and build on prior work
Comprehensive security operations coverage beyond SOC to threat hunt, vulnerability, and threat intelligence
Telvana